7-Day Return Policy

At Shopnexa Collection, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free 7-day return policy from the date of delivery.

Conditions for Returns

• Products must be unused, unworn, and in original condition
• All tags and labels must be intact
• Products must be in their original packaging
• Return request must be initiated within 7 days of delivery
• Proof of purchase (invoice) must be provided

Exchange Policy

We offer one-time exchange for size or color variations, subject to availability. Exchange requests must be made within 7 days of delivery.

Non-Returnable Items

• Products purchased during special sales (unless defective)
• Customized or personalized products
• Intimate wear and innerwear
• Products with missing tags or labels

Refund Process

Once we receive and inspect the returned product, we will process your refund within 7-10 business days. The refund will be credited to your original payment method.

Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, shipping address, and payment information when you make a purchase or create an account.

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders and inquiries
• To send you promotional offers and updates (with your consent)
• To improve our website and services
• To prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors and shipping companies.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings.

Your Rights

You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications at any time.

Agreement to Terms

By accessing and using the Shopnexa Collection website, you accept and agree to be bound by the terms and provisions of this agreement.

Use License

Permission is granted to temporarily view the materials on Shopnexa Collection's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on this site is accurate, complete, reliable, current, or error-free.

Pricing and Availability

• All prices are in Indian Rupees (INR) and include applicable taxes
• We reserve the right to change prices without prior notice
• Product availability is subject to change
• We reserve the right to limit quantities purchased

Payment Terms

We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery. All transactions are processed through secure payment gateways.

Shipping and Delivery

We ship PAN India. Delivery times vary based on location and product availability. Standard delivery takes 5-7 business days. We are not responsible for delays caused by circumstances beyond our control.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Shopnexa Collection and is protected by copyright and intellectual property laws.

Limitation of Liability

Shopnexa Collection shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.